At Right Professionals, we’ve helped over 400,000 learners take the first step toward rewarding careers in the security industry. If you’re tech-savvy, focused, and a good communicator, becoming a Control Room Operator could be your perfect match.
🧠 What Does a Control Room Operator Do?
A Control Room Operator is the central communicator in any security operation. Whether you’re monitoring CCTV, managing incident response, or dispatching security teams, you are the nerve center of day-to-day operations.
📋 Responsibilities of a Control Room Operator
- Monitor CCTV cameras and report suspicious activity
- Handle emergency calls and dispatch responses
- Track vehicle and officer movements
- Communicate with field officers via radio or digital systems
- Write accurate incident and shift reports
- Maintain compliance with security protocols and documentation
This role suits individuals who prefer mental engagement over physical patrol work.
💸 Salary Expectations
| Level | Hourly Rate | Weekly (40 hrs) | Annually |
|---|---|---|---|
| Starter | £9 – £13 | £360 – £520 | £18,720 – £27,040 |
| Mid-Level | £13 – £18 | £520 – £720 | £27,040 – £37,440 |
| Experienced | £20+ | £720+ | £37,440+ |
Your pay increases with experience, additional licences (e.g. Door Supervisor), and leadership roles.
✅ Legal Requirements
To work as a Control Room Operator in the UK, you must:
- Be 18+ years old
- Have the right to work in the UK
- Pass a criminal background check
- Pass a mental health check
- Hold a valid SIA CCTV Licence
🎓 Course & Licence Information
| Item | Details |
|---|---|
| Training Duration | 3 Days |
| Course Cost | From £219.99 |
| Licence Fee | £184 |
| Licence Validity | 3 Years |
| Assessment | 2 Multiple-choice exams + Practical assessment |
| Total Cost | Approx. £403.99 |
💡 Want more flexibility? Consider adding a Security Guard or Door Supervisor licence for broader job options.
🚀 How to Become a Control Room Operator
1️⃣ Book Your CCTV Operator Course
Enroll in the SIA-approved course with Right Professionals.
2️⃣ Pass the Course
Complete both exams and practical assessment over 3 days.
3️⃣ Apply for Your SIA Licence
Submit your application online or at the Post Office.
4️⃣ Start Applying for Jobs
Once licensed, you’re eligible for roles at commercial buildings, malls, data centers, and control rooms.
🧩 What Makes a Good Control Room Operator?
- Detail-oriented and observant
- Strong communication skills
- Calm under pressure
- Tech-savvy and organized
- Reliable and punctual
- Able to work flexible hours and shifts
🌟 Benefits of This Role
- Less physically demanding than most security jobs
- Flexible working hours (day/night shifts)
- Learn modern communication systems
- High-value role in any security operation
- Opportunities for career progression (e.g. into management)
🔐 Skills You’ll Gain
- CCTV monitoring and reporting
- Digital dispatch and radio communication
- Crisis response handling
- Shift coordination
- Basic report writing
- Technology integration (CCTV, alarm systems, etc.)
🧠 Life Skills Developed
You’ll improve your:
- Decision-making under pressure
- Situational awareness
- Team coordination
- Technology confidence
- Crisis communication skills
📲 Ready to Get Started?
Join thousands of professionals who built successful security careers with Right Professionals.
✅ Best Price Guarantee
✅ Free eLearning Access
✅ No Booking Fees
✅ 5-Star Support
✅ Full Refund if You Fail 4 Times (T&Cs apply)
👉 Book Your CCTV Operator Course Now
📞 Or call us at [Insert Your Number]
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